GOULDS WATER TECHNOLOGY DIVISION
Internet Help Tips

Below are some Helpful hints if you are having difficulties signing-on:

• Our web site relies on a cookie being sent from your machine verifiying the time.
  We do this so that after a set length of in-activity, which is a few hours, our system will log you off.
  If you have your computer time set incorrectly, then the calculation for in-activity may be wrong.
  You can check your computer time by hovering your mouse over the time.
  Verify that you have the correct date and time.
   
• Sometimes the 'Favorites' to access our site may become wrong.
  to correct: type in ecom.xyleminc.com in the address window
  If you get our page, re-bookmark it into your Favorites
   
• Our web site requires cookies.
  Be sure that your internet options for our site allow cookies.
  If Using Internet Explorer:
        1) Click on Tools on the Toolbar Menu
        2) Click on Privacy Tab
        3) Set the Level to Medium or Less